Effective Date:January 22, 2024

Last Updated: August 5, 2025

Company Name: Mindset Remap, LLC

Mindset Remap, LLC ("Company", "we", "us", or "our") is committed to safeguarding the personal information of our clients, including minors enrolled in our youth coaching programs such as Limitless Legends. This Privacy Policy outlines what data we collect, how we use it, and how we protect it in compliance with applicable laws and industry best practices.

1. WHO THIS POLICY COVERS

This policy applies to:

- Visitors of our websites

- Participants in our coaching programs (including minors)

- Parents/guardians of minor participants

- Users of any community platforms, mobile apps, or third-party services we utilize (e.g., Google Meet, HighLevel, etc.)

2. INFORMATION WE COLLECT

a. Personal Information

- Full name, age, birthdate

- Email address, phone number

- Parent/guardian contact info (for minors)

- Emergency contact details

- Mailing/billing address

- Consent forms and signatures

- Enrollment and program selection

b. Sensitive Information

Collected only with consent and for the sole purpose of improving coaching outcomes:

- Mindset blocks, emotional challenges, behavioral feedback

- Coaching call participation notes

- Learning styles, communication preferences

- Reflections, journals, or feedback forms

c. Automatically Collected Data

- IP address, browser/device info

- Clickstream data (pages visited, links clicked)

- Session timestamps and location data (when allowed)

- Cookies, analytics, and pixel tracking (Meta, Google, etc.)

3. COACHING MINORS & PARENTAL CONSENT

We serve youth ages roughly 14–24. For participants under 18:

- Parental/legal guardian consent is required

- Parents may revoke access or delete data at any time (unless retention is required by law or safety protocols)

- Parents have full access to review all records upon written request

- No minor is permitted to participate without verified written consent

Limitless Legends includes:

- Coaching calls (live and/or recorded)

- Online community participation

- Challenges and guided exercises

- Optional journaling or check-ins

We take extra precautions when dealing with minors, including:

- Limited visibility in community spaces

- Moderated groups

- Anonymity options where appropriate

- Adult facilitator presence during all live interactions

4. HOW WE USE YOUR INFORMATION

We use collected data to:

- Deliver and improve coaching services

- Match participants with appropriate program content

- Provide community access and accountability

- Send program reminders and relevant messages

- Communicate updates, feedback, and scheduling

- Process payments and manage subscriptions

- Ensure the safety, progress, and well-being of all participants

5. HOW WE SHARE INFORMATION

We do not sell or rent your information. We may share information only as needed with:

- Authorized Mindset Remap, LLC team members and approved contractors (bound by NDA)

- Secure third-party tools used to provide services (Zoom, Google Workspace, Circle, Kajabi, etc.)

- Payment processors and invoicing platforms (Stripe, PayPal, etc.)

- Legal or governmental authorities when required by law or to prevent harm

All third-party vendors must agree to comparable data protection terms.

6. MEDIA, RECORDINGS & TESTIMONIALS

- Live coaching sessions may be recorded for internal use, training, or asynchronous participation.

- No identifying information of minors will be published or used for promotional purposes without written parental consent.

- Parents/guardians may request recordings that involve their child.

- Public testimonials and success stories will only be used with express written consent from the participant and their legal guardian (if under 18).

7. DATA STORAGE & SECURITY

We follow industry best practices:

- End-to-end encryption

- Role-based data access

- Secure hosting and cloud backups

- Routine security audits

- Multi-factor authentication (MFA) for staff

8. DATA RETENTION

We retain personal data:

- While a user is enrolled in our programs

- For up to 7 years after termination for legal or audit purposes

- Unless a deletion request is submitted and not in conflict with legal obligations

9. YOUR RIGHTS

You (or your parent/guardian, if you are under 18) have the right to:

- Access and correct personal data

- Request deletion of your information

- Revoke consent

- Limit processing

- Lodge a complaint with a data authority

For privacy requests:

Email: [email protected]

10. COOKIES & TRACKING

We use cookies and analytics tools to:

- Improve website performance

- Measure program effectiveness

- Customize user experiences

- You can opt out of non-essential cookies at any time.

11. INTERNATIONAL USERS

By using our services, you consent to data processing in the United States and understand that laws regarding data protection may differ from those in your country.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy as needed. Continued use of our services after updates indicates acceptance.

CONTACT

Mindset Remap, LLC

5485 Bethelview Rd

Suite 360-202

Cumming, GA 30040

[email protected]

+1 478-400-6463